Personal Data Processing Policy

This Policy explains how Magnitosila processes and protects the personal data of users of the website located at step-lap.com.

1. General provisions

The personal data operator is Magnitosila. Contact address: 18 Stroitelnaia Street, Bronnitsy, Moscow Region, Russia. Email: info@step-lap.com.

The Policy applies to information submitted through website forms, when contacting the sales department, requesting a quotation, discussing the manufacture of magnetic cores, shunts, custom products or repair of dry-type transformers.

2. Data we process

We may process the following categories of data:

• name or other form of address provided by the user;
• company name and job title, where provided in an enquiry;
• telephone number, email address and other contact details;
• message text, technical specifications, task descriptions, nameplate photographs, damage photographs or drawings attached to the form;
• technical website data, including IP address, browser details, form submission date and time, cookies and similar technical identifiers.

3. Purposes of processing

Personal data is used to receive and process website enquiries, contact the user, clarify technical requirements, prepare quotations, maintain business correspondence, protect the website against spam and unauthorised access, and comply with applicable law.

4. Legal grounds

Processing is based on the user's consent given when a website form is submitted, and where necessary to prepare or perform a contract, respond to a user enquiry or meet legal requirements.

5. Processing and retention

We collect, record, organise, store, update, use, transfer within the purposes stated above, anonymise, block, delete and destroy personal data using automated means or otherwise. Data is retained only for as long as needed for those purposes, business correspondence, performance of a contract or mandatory legal requirements.

6. Disclosure to third parties

Magnitosila does not sell personal data or transfer it to third parties for their own advertising. Data may be shared with hosting, email, CRM and other technical service providers or contractors involved in processing an enquiry, only to the extent necessary to operate the website and prepare a response.

7. Data protection

We take appropriate organisational and technical measures to protect personal data from unauthorised access, alteration, disclosure, copying, blocking or destruction. Access is granted only to persons who need it to process enquiries and perform their duties.

8. Your rights

You may request information about the processing of your personal data, request correction, blocking or deletion, or withdraw consent. Please email info@step-lap.com or write to the address above.

9. Cookies and analytics

The website uses necessary technical cookies to operate forms, prevent spam and remember the visitor's choice. These data are necessary for the operation of the website.

Google Analytics 4 is enabled only after the visitor gives consent. It helps us analyse website visits and page interactions in an aggregated form. Technical device and browser data, approximate visit information, traffic source and page interactions may be processed. Information entered in enquiry forms, drawings and other attachments is not sent to Google Analytics.

You can change your analytics consent at any time: open analytics settings. You can also remove the saved choice or restrict cookies in your browser settings, although some website functions may then work incorrectly.

10. Final provisions

We may update this Policy when the website, the categories of data processed, the services used or legal requirements change. The current version is always published on this page.